Track your Order
Our Stores
FAQs - Find all the Frequently Asked Questions Here
How do I search for the products I want?
We have a user friendly menu that allows you to shop by product category (e.g., Kanjivaram Silk Saris, Fabrics) or brands. You can also search directly from the search bar in the top-right corner.
What is the process once I have selected the pieces that I wish to buy?
Once you choose the products, you will be directed to the registration and payment page. You can choose to purchase products as a guest or complete the process of registration (in which case we will capture all the details you enter and you can simply login with your email ID when you shop at Singhania's later). You will then be re-directed to our secure payment gateway page where you can choose to pay in any mode you wish.
You may also contact your Customer Service agent on Whatsapp ( +91 95055 33310) and she will help the process, including sending you a payment link.
What are all the modes of payment available to me?
Our payment gateway accepts all domestic and international credit cards (MasterCard, Visa, Maestro and AMEX),all domestic and international debit cards, internet banking transactions (Indian banks).
If you'd like to pay via PayPal, please write to care@singhanias.in or whatsapp us at +9195055 33310 with product details. We will send you a PayPal invoice, against which you can make the payment. Bank charges on Paypal will be added to the invoice.
If you prefer paying via local cheques/pay orders/demand drafts you're welcome to do so by sending it to our address. We will process your order as soon as we realize the payment. Please send your cheques/pay orders/demand drafts to:
Singhania's,
#8-2-672/S, Sufi Chambers,
Ground Floor, Road No: #1,
Banjara Hills,
Hyderabad - 500034.
Contact Number:+91-9121275500
FAQ
How can I know more about my saree/fabric?
We constantly strive to get accurate information about the provenance of our handwoven and hand crafted sarees. We have blogs explaining about the crafts that we have. If it is an exclusive saree, you can check out about that in the description or you can contact any of our customer service executives for more information.
How does the saree look in real life?
The colours of the sarees will differ according to the screens and devices. We assure you that the colour is up 90% match to the physical product. We also offer an additional service to customers, if requested via chat or whatsapp. We will provide you with daylight images and videos of selected sarees.
Do you use real zari on your sarees?
We extensively use metal zari in our handloom pattu sarees and banarasi sarees. The higher range of handloom sarees has a small percentage of gold and/or silver powder mixed in the metallic zari.
How do I take care of my handloom saree?
Please note the list of do’s and don’t s for your handloom saree -
- Specialist dry clean only
- If required, lightly iron the saree on low heat, put a thin cloth over the saree to avoid direct heat.
- Refold your exclusive woven silks with zaris occasionally to avoid settling of and fading on the creases.
- Store in a cool, dark cupboard; wrap the saree in a pure cotton or muslin cloth, allowing the silk to breathe , if the saree is not used frequently.
- Silk sarees are natural protein; try to avoid staining
- In woven sarees layers of threads can get caught in sharp edges or jewellery, Try to avoid the weave damage
Do the sarees come with blouse pieces?
Most of the handwoven sarees like kanchipuram silk sarees, banarasi silk sarees come with matching blouse pieces. For designer sarees, we do inhouse pairing with a matching fabric attached to the saree. Also, we have an extensive selection of handloom, handcrafted and designer fabrics online for you to choose from. VisitFabricsbysinghanias.com
I have a design. Can you make it?
Yes, We have bespoke service offered online as well as in our Banjara Hills store branch. Our designers will help you from choosing a fabric, suggesting the pattern and design from scratch - online or offline. Step in to our Banjara Hills stores for getting your design into reality. If you are not from Hyderabad, our online team will assist you in designing, conceptualizing your design via a series of video call appointments.
ORDER ENQUIRIES
I am not able to place the order.
We regret the inconvenience caused. Do contact us via phone or whatsapp to the number below. We will assist you in placing the order.
Phone/Whatsapp: (+91) 91332 33310
You can also mail your query to the below mail id, we will ensure a swift response! Email id: designer@singhanias.in
What if the saree is sold out already?
No worries! Some of our sarees can be pre-ordered! You can contact our customer service team available online regarding your preference or contact the number below. We will take your order and start processing the same. Please note that, since it's a pre-order, we would advise you to place the order well in advance to avoid any delay of shipping.
Where is my order?
Contact us with your order number via any of our channels, we will follow up with our delivery partners and inform you of the status!
What is the estimated delivery time?
We usually process the order within 24 hours of receiving your order. The estimated shipping time for domestic is 5-7 days, international is 10-15 days based on country. from the order placement. 20-25 days approximate if it's a pre-order saree. The delivery time will also differ depending on customisation or any add ons like fall pico, tassels, blouse stitching etc.